FAQ - Return Material Authorisation

What does “RMA” stand for?

Return Material Authorisation (RMA) describes the process of returning a product to the manufacturer in order to have it repaired, upgraded or replaced. Therefore, the customer contacts the manufacturer to obtain authorisation to return the product. A resulting unique RMA number must be displayed on or included in the returned product's packaging for facilitated processing.


myProducts Rel. 2.8.1

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