Providing highest level customer support is of highest priority to Thales. With myProducts, Thales ensures dedicated round-the-clock online support to customers around the globe, positively impacting operational performance.
To ensure 24/7/365 support, myProducts platforms is accessible in both on- and offline mode.
Upon registration and authentication, registered users access practical data and basic or customer-specific services - from learning in the office to application in the field.
With myProducts, registered users can utilize information that is officially approved & certified by Thales to
- support resolution of product-specific technical issues
- facilitate installation, operation and maintenance tasks
- update knowledge of Thales products
- book certified training programs
- manage and track repair of products