English (UK) 
Deutsch Facilitated Repair Returns
Online RMA Request and Repair Tracking
Login to the myProducts RMA function
and get immediate assistance for an easy return of a component or product
Send the product to us for repair or upgrade or in order to receive a replacement
and have your content identified within seconds by means of a QR code scanner
Get an overview of all your RMA transactions
including entry date, transaction number, material number etc. and the current status
Make an online request for a “Return Material Authorisation”
just quickly fill in a user-friendly online form with dropdown menus and selection boxes
Track your Repair status
it is all available anytime and everywhere, just a fingertip away
Apply or save filters
and chose your default settings, e.g. open transactions
Print your resultant RMA document instantly
just a few clicks later a PDF document is being generated which quickly identifies your returned product's packaging
Receive automatic notifications
as soon as the status of the repair item has changed
Consult an FAQ page
for assistance with questions you may have